This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.neelgagan.com website.

neelgagan.com (“Site”) is owned by Haryana Traders Private Limited. neelgagan.com reserves the right to change the nature of this relationship at any time, and to revise these T&C from time to time without any notice/prior information.

Users who violate these T&C will have their access cancelled and they may permanently be banned from using the Site. Users should check these T&C periodically. By using the Site after we post changes to these T&C, you agree to accept those changes, whether or not you actually reviewed them. Users who violate these T&C will have their access cancelled and they may permanently be banned from using the Site.

These terms and conditions may periodically have changed since your last visit to our website. By Using the site,you indicate your acceptance of these terms and conditions. If you do not accept, please refrain from using our website.

Cookies

neelgagan.com uses cookies to enhance your shopping experience with us. Cookies are used to keep track of your shopping cart and to save your password so you do not have to re-enter it each time you visit the Site. To learn more about how we protect customer information, please review our Privacy Statement.

Trademark, Copyright and Restriction

This site is controlled and operated by Haryana Traders Private Limited. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us.

neelgagan logo, name, design are copyright protected and All RIGHTS RESERVED.

All other trademarks, product names, and company names or logos cited herein are the property of their respective owners. You may not reproduce, perform, create derivative works from, republish, upload, post, transmit, or distribute in any way whatsoever any Materials from the Site without written permission.

Printing Materials for any other reason, or transferring Materials for use on any other website,

or the modification, distribution, or republication of Materials without our prior written permission is strictly prohibited. Any modification of Materials, or any portion thereof, or use of Materials for any other purpose constitutes an infringement of trademark or other proprietary rights of neelgagan.com or third parties.

Account and Registration Obligations

“Your Information” is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or through any email feature. We will protect Your Information in accordance with our Privacy Policy. If you use the Site, you are responsible for maintaining the confidentiality of Your Account and Password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under Your Account or Password. 

neelgagan.com or its affiliate shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

You also agree to:

Provide true, accurate, current and complete information about yourself as prompted by neelgagan.com registration form (such information being the “Registration Data”) 

Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if neelgagan.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or not in accordance with the User Agreement, neelgagan.com has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site.

Damage Claims or Shortages Important Notice

Any claims for damage and/or shortages MUST be reported in 48 hours without exception. Be sure to check your deliveries upon receipt. You agree to our Return Policy with the acceptance of these Terms and Conditions.

Product Policy

While neelgagan.com and our affiliates do our best to ensure that the information viewed on our website is as accurate and error-free as possible, mistakes do occur. We do not warrant the product descriptions, and all other content of this website to be entirely accurate, complete, reliable, current, or error-free.

Additionally, barring any pricing inaccuracies, items in your shopping cart should always reflect the most recent price, as is also displayed on the item’s product detail page. Please note that this price may differ from the price shown for the item when you first place it in your cart.

With respect to items sold by neelgagan.com, we cannot confirm the price of an item until you order.

Despite our best efforts, a small number of the items in our catalogue or on our website may be mis-priced.

In the event of a pricing inaccuracy, we will proceed at our discretion as follows:

If an item’s correct price is lower than our stated price, we will charge the lower amount and ship the item to you.

If an item’s correct price is higher than our stated price, we will take one of the following actions:

Your order will be held, and we will attempt to contact you for further instruction regarding you order

Your order will be cancelled, and we will notify you of the cancellation immediately

If a product offered by neelgagan.com itself is not as described, your sole remedy is to return it in unused condition.

Shipping Policy

The orders place online on our website by the customers are shipped the day the order is placed given that it is placed before 12 pm on the said day, otherwise it is shipped the next day with the exception of Sunday. (No shipping is processed on a Sunday)

The buyers will be notified with the tracking ID via email or SMS by the shipping company or by us (neelgagan.com)

Cancellation by neelgagan.com

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. Your money will be deposited in your account once the placed order has been cancelled subject to approval from our side. If your order is cancelled after your credit/debit/cash card has been charged, the said amount will be reversed back in your Card Account.

Cancellations by the Customer

In case we receive a cancellation notice and the order has not been shipped by us, we shall cancel the order and refund the entire amount minus the gateway charge if you have used it. The orders that have already been shipped out by us will not be cancelled and you will have to check our Return Policy on those orders. 

The customer agrees not to dispute the decision made by neelgagan.com and accept neelgagan.com’s decision regarding the cancellation.

Returning Goods

We want you to be satisfied with the products you buy from us. If you are not happy with the goods you have purchased for any reason, please refer to our Return Policy and follow the returns process. 

Credit Card Details

You agree, understand and confirm that the credit card details provided by you for availing of services on neelgagan.com will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details to neelgagan.com. Further the said information will not be utilised and shared by neelgagan.com with any of the third parties unless required for fraud verifications or by law, regulation or court order. neelgagan.com will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively on you. We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorisation for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Fraudulent/Declined Transactions

neelgagan.com reserves the right to recover the cost of goods, collection charges and lawyers fees from persons using the Site fraudulently. neelgagan.com reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these Terms And Conditions.

Eligibility

You represent and warrant that you are competent and eligible to enter into a legally binding agreement and have the requisite authority to bind the other party to this Agreement. You shall not use this Site if you are not competent to contract under the applicable laws, rules and regulations. 

You Agree and Confirm: 

That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by neelgagan.com for redelivery shall be claimed from you.

That you will use the services provided by neelgagan.com , its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Site and transacting on the Site.

You will provide authentic and true information in all instances where such information is requested of you. 

neelgagan.com reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), neelgagan.com has the right in its sole discretion to reject the registration and debar you from using the Services of neelgagan.com and / or other affiliated websites without prior intimation whatsoever.

That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgement before entering into any transaction through this Site

That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.

That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item’s description.

You may not use the Site for any of the following purposes:

Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material

Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice

Gaining unauthorised access to other computer systems Interfering with any other person’s use or enjoyment of the Site 

Breaching any applicable laws

Interfering or disrupting networks or web sites connected to the Site

Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner

Objectionable Material

You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that to the fullest extent permitted under applicable law, neelgagan.com and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.

Payment Services

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

User Account Data

neelgagan.com respects the privacy of every individual. We protect the personal information in accordance with our Privacy Policy and respect the confidentiality of our visitors and subscribers.

We share only the necessary information for processing the order(s) to our trusted logistics and business partners.

Individual users are also responsible for maintaining the confidentiality and security of your account and password and you agree to accept the responsibility for all the activities that occur using your account and password.

neelgagan.com shall not be responsible for any loss or damage due to failure to safeguard your account. neelgagan.com holds the right to indefinitely suspend or cancel any account, if the data found to be inaccurate or mischievous and can refuse the user to access the site.

You shall notify here of any suspected unauthorised use(s) of your account, or any breach of security, including loss, theft, or unauthorised disclosure of your account password.

Governing laws

The terms mentioned here are governed by and constructed in accordance with the laws of India without reference to conflict of laws, principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Delhi. 

Jurisdictional Issues/Sale in India Only 

Unless otherwise specified, the material on neelgagan.com is presented solely for the purpose of sale in India. neelgagan.com makes no representation of the materials that are appropriate or available for use in other locations/countries other than India. Those who choose to access this site from other locations/countries other than India do so at their own will and we are not responsible for supply of goods/refunds ordered from other locations/countries other than India, in compliance with local laws.

Disclaimer

It is the customer’s responsibility to login earlier if they want to avail better products or styles because neelgagan.com sales are “first come, first served”. The merchandise might not be restocked once sold out. No information regarding the presence of any Product in our stock will be guaranteed and we will alert you only when an item is sold out.

The Terms And Conditions for any Contest shall be separately available on the Site. In the event of any conflict between these T&C and the Terms And Conditions pertaining to any Contest, former terms and conditions shall prevail.

neelgagan and its affiliates will not be responsible or liable for any special, incidental, indirect or

consequential damages of any kind in connection with this agreement, products purchased, orders cancelled, even if we have been informed in advance.

neelgagan does not guarantee the perfect replication of the final product as ordered by the user. Them products procured may not meet customer’s expectation to its minute details

© Copyright 2022 neelgagan – Haryana Traders Private Limited All Rights Reserved.